Privacy Policy

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Last updated: October 6, 2026

This Privacy Policy describes SEMCA’s policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

The purpose of this Web site is to provide accurate and helpful information about SEMCA services and related activities. No personally identifiable information is collected about you unless you choose to provide that information to us.

SEMCA is committed to maintaining the privacy of your personal information and the security of our computer system. SEMCA makes every reasonable effort to ensure compliance with applicable Federal law, including, but not limited to, the Privacy Act of 1974, the Paperwork Reduction Act of 1995, and the Freedom of Information Act.

Please be aware that other Web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third parties’ Web sites linked to our site are not covered by this privacy policy.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Southeast Michigan Community Alliance, 25363 Eureka Rd Taylor MI 48180.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to: Michigan, United States

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to Southeast Michigan Community Alliance, accessible from https://semcamiworks.org

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use cookies and similar technologies (pixels, tags, scripts and local storage) to keep the website working, understand how it is used, and measure our outreach. Statistics and marketing technologies only run after you click “Accept” in our cookie banner. You can change your choice at any time using the Manage cookie preferences link in the footer of every page.

For a complete, automatically updated list of every cookie we use, including its name, provider, purpose and how long it lasts, see our Cookie Policy.

Technologies we use

Product	Provider	What it collects	Why we use it	Category
Complianz	Complianz B.V.	Your cookie choices and a consent record	To remember and document your privacy choices	Necessary
Cloudflare	Cloudflare, Inc.	IP address, browser information (no tracking cookies)	Security, bot protection and anonymous performance statistics	Necessary
Google reCAPTCHA	Google LLC	IP address, browser and interaction signals	To protect our forms from spam and abuse	Necessary
Google Tag Manager	Google LLC	Nothing on its own. It loads the other Google and Meta tools listed here, only according to your choices.	To manage website tags in one place	Necessary
GTranslate	Translate AI Multilingual Solutions	Your selected language (stored in your browser)	To show the site in your language	Functional
Google Maps	Google LLC	IP address, map interactions	To show the locations of our American Job Centers	Functional
Google Fonts	Google LLC	IP address	To display the website’s typefaces	Functional
Constant Contact	Constant Contact, Inc.	Name and email address you choose to submit	To send the newsletters you sign up for	Functional
Google Analytics 4	Google LLC	Pages visited, time on page, device and browser type, approximate location (city level), referring website, a random visitor ID. IP addresses are not stored.	To understand how the website is used and improve it	Statistics
Google Ads (conversion tracking and remarketing)	Google LLC	Pages visited, ad clicks, a random advertising ID, IP address	To measure whether our advertising helps people find our services, and to show our ads to past visitors	Marketing
Meta Pixel	Meta Platforms, Inc.	Pages visited, a random browser ID, IP address, browser information	To measure our Facebook and Instagram outreach and show our ads to past visitors	Marketing
YouTube (embedded videos)	Google LLC	IP address, video viewing activity, a device ID	To play videos embedded on our pages	Marketing
Tawk.to Live Chat	tawk.to inc.	Chat messages, the name and email you give, IP address, pages visited, a visitor ID	To answer your questions in real time	Marketing

Live chat

Our website offers live chat provided by Tawk.to. The chat window loads only after you allow it in the cookie banner. Chat conversations are recorded and stored by Tawk.to on our behalf so that our staff can respond and follow up. Please do not share Social Security numbers, financial account numbers or medical information in the chat. Tawk.to’s privacy policy is available at tawk.to/privacy-policy.

Your choices

Cookie banner and preferences: Statistics and marketing technologies stay off until you click “Accept,” and you can turn them off again at any time through Manage cookie preferences.
Global Privacy Control and Do Not Track: If your browser sends a Global Privacy Control (GPC) or Do Not Track signal, we treat it as a request to opt out of statistics and marketing technologies, and they will not load.
Sale or sharing: We do not sell personal information. Advertising pixels, which some privacy laws treat as “sharing,” only run if you click “Accept,” and you can withdraw that at any time through Manage cookie preferences.
Browser settings: You can also block or delete cookies in your browser settings. Blocking necessary cookies may cause parts of the site, such as forms, to stop working.
Provider opt-outs: Google Analytics opt-out, Google Ad Settings, Meta ad preferences.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or inquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions. With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.
If you send an electronic mail message with a question or comment that contains personally identifiable information or fill out a form that mails us this information, we may redirect your message to another person or department within our network that is in a better position to answer your question. Any personally identifiable information that you give us will be used to respond to your request or to analyze trends.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Protection of Your Personal Data

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your user information through our online forms, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Mobile Data

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Security Policy

For security purposes and to ensure that this service remains available to all users, our website also employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act of 1996.

WARNING — If security monitoring reveals possible evidence of criminal activity, information pertaining to such activity may be provided to law enforcement officials.

Unauthorized attempts to upload information and/or change information on the Networks Northwest’s websites are strictly prohibited and are subject to prosecution under the Computer Fraud and Abuse Act of 1986 and Title 18 U.S.C. Sec.1001 and 1030.

The information contained in this policy statement should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided via the Michigan portal or the web sites of individual state agencies.

Disclaimer Statement

SEMCA maintains this web site to enhance public access to SEMCA information. This is a service that is continually under development. While we try to keep the information timely and accurate, we make no guarantees. We will make an effort to correct errors brought to our attention.

The documents on this server contain hypertext pointers to information created and maintained by other public and private organizations. Please be aware that we do not control or guarantee the accuracy, relevance, timeliness, or completeness of this outside information. Further, the inclusion of pointers to particular items in hypertext is not intended to reflect their importance, nor is it intended to endorse any views expressed or products or services offered by the author of the reference or the organization operating the server on which the reference is maintained. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of noninfringement of third-party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given with respect to the contents of this site or links to other Internet resources.

No information on this site is intended to serve as legal advice. Use of this Web site is at your own risk, and SEMCA will not be held liable for any errors or omissions contained in this Web site. In no event, shall SEMCA be liable for any special, indirect or consequential damages, or any damages whatsoever resulting from loss of use, data or profits whether contract, negligence or any tort action arising out of, or in connection with, the use or performance of the information available from the SEMCA Web site.

Your Privacy Rights

Regardless of where you live, you may ask SEMCA to:

Access: confirm whether we hold personal information about you and receive a copy of it;
Correction: correct personal information that is inaccurate or incomplete;
Deletion: delete personal information we collected from you through this website, subject to records we are required to keep by law or under federal and state workforce program rules;
Portability: receive your personal information in a commonly used, machine-readable format;
Opt out: stop the use of your information for advertising and analytics (see “Your choices” above).

Non-discrimination. We will not deny you services, charge you differently, or provide a different level of service because you exercised any of these rights.

How to make a request. Contact us by any of these methods:

Email: [email protected] (subject line “Privacy Request”)
Phone: 734-229-3500
Mail: Southeast Michigan Community Alliance, Attn: Privacy Request, 25363 Eureka Rd, Taylor, MI 48180

Verifying your identity. To protect your information, we will confirm your identity before acting on a request. We will ask you to provide your full name and the email address or phone number you used with us, and we will match that to the information we hold. For requests involving sensitive records, we may ask for additional information. You may use an authorized agent to make a request on your behalf if the agent provides your signed written permission. We will respond within 45 days. If we need more time, we will tell you why.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: