The RHC ServicesManager ensures Healthcare Specialists are trained on equipment setup policies and protocols and clinical services as definedby the accrediting bodies and Company documentation standards. Equipment may include highly technicalequipment such as ventilators, apnea monitors, and CPAP/Bi-level units.
Ensures employee compliance with Lincare policies, procedures, protocols, and accreditation standards
Makes certain that patient education is an intricate part of the patient care activity and is performed inaccordance with the patient needs and Lincare's policy
Ensures that complete and professional patient assessments are performed in accordance with Lincare's policies and procedures and pursuant to prescriber instructions
Maintains current knowledge of respiratory homecare techniques and relevant respiratory therapy concepts
Represents Lincare through professional personal appearance, patient care activities, and content of writtenreports
Ensures the maintenance of patient records in complete and organized manner and in compliance withaccreditation standards
Maintains department expenses within limits as determined by supervisor
Participates in in additional activities as requested by management
Maintains knowledge of the respiratory market and assists with technical support for staff
Provides updated information to supervisor in a timely manner
Ensures compliance with federal, state, and local regulations (i.e. DOT, OSHA, DEA, EEO), as well as internal Lincare policies and procedures
May perform equipment setups as needed in accordance with Lincare policy, but does not act as a replacement for center staff either permanently or on a temporary basis
Maintains ongoing quality improvement programs as directed by Lincare's policies and procedures
Assists with clinical internal investigations related to alleged or perceived improprieties or policy/regulatory violations
Performs site visits and chart audits in assigned territory
Target is to visit each location twice in a rolling 12-month period
Determines the root cause of identified deficiencies, creates and monitors corrective action plans
Participates in outside inspections by licensing agencies or accrediting bodies in person when feasible or otherwise by phone/video
Assists the SHCM and NHCM in creating corrective actions when necessary and responding to identified deficiencies
Assists the clinical and compliance departments with investigations
Submits monthly reports that include trends identified during site visits
Participates in regional quality improvement meetings
Work Experience
Minimum of five years in home healthcare, Required
Must be a clinician authorized within scope of practice (as establishedby applicable state law or if none, by the applicable national board)
CRT, RT,RN, Required
Knowledge, Skills, and Abilities
Must have excellent human relations to interface with prescribers, patients, and employees toprovide advice and direction
Must be computer literate
Licenses and Certifications
Must remain certified, registered, orlicensed by the applicable state and/ornational board governing clinicalpractice or as otherwise permitted by law, Required
In all states, CRTs and RRTs are qualifiedfor this position, Required
Subject to state law/regulation, otherclinicians may also be qualified for thisposition,Required
If applicable, based on the requirements ofstate, in addition to a valid statelicense, current National Board ofRespiratory Care Credentials may also berequired for CRTs and RRTs, Required
Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and more. There are also a generous employee referral program and a wide array of employee discounts to take advantage of.
Lincare is an equal opportunity employer, access and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. AA/EOE, M/F/Disabled/Veterans